Khoros Sign in FAQs
Logging into Khoros with TNC SSO ID
Single Sign On ID will be added to Khoros on June 21st, 2022
As of June 21, 2022, Khoros account holders will use their TNC email and password (SSO ID) to sign into Khoros, TNC's Enterprise Social Media Management tool. Prior to June 21, Khoros account holders needed a separate password for the system.
The change to using your TNC ID will be automatic. The only thing you need to do is remember to sign in using SSO going forward - and potentially delete your old saved password after the change.
On this page you can find a guide to the new sign in process, and a list of frequently asked quesitons (FAQs). Please let us know if you have a question that is not answered here! Reach out to jfalcao@tnc.org.
How to Log In to Khoros
1. Go to https://login.app.khoros.com/user/login/external/tnc
2. Enter your TNC email and SSO password
OR
1. Go to login.app.khoros.com
2. On the login screen, click the words "Sign in with SSO" in blue just below the blue Sign In button. Alternatively, you can enter your TNC email in the email field and click "Sign In."
3. Enter tnc in the SSO Alias field
4. Enter your TNC email address and password and click Sign On
That's it! With Single-Sign-On enabled, you will no longer need to request and enter a verification code from Khoros. This system does not require PingID, so there is only one password to enter.
Frequently Asked Questions (FAQs)
Verification/Authentication
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No. At this time, we are not adding TNC two-factor authentication to Khoros.
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No. Prior to the SSO enablement, users had to go through the security step of requesting a code, retrieving the code from email and entering the code to log into Khoros. This step is gone.
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TNC Single-Sign-On is only for accessing Khoros. This does NOT impact how you access any social platforms directly (e.g. for native posting).
Who can access?
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No. Only authorized users who have trained and been approved for accounts (typically one user per business unit) will be able to access Khoros.
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No. Every user will need a TNC ID and password to access our Khoros instance. Contractors are able to get limited access TNC ID accounts that allow us to set them up in Khoros - but do not give them access to Connect and other internal systems. We encourage you to reach out via the Marketing Requests Portal to ask about new contractor accounts in Khoros.
Direct SSO Sign In Link
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Yes! You can go directly to https://login.app.khoros.com/user/login/external/tnc to bypass the first two log in steps and go right to the TNC SSO page. We encourage you to bookmark the direct link and use that to log in for quickest access.
Other Social Stuff!
Join TNC and Khoros for KLASS 2022 to learn about Khoros platform updates, learn how to use advanced system features, and refresh your knowledge of critical functions. Register at the links on this pg
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Analyzing social content success through the analytics console in Khoros.
Approved messaging that can be used for social media community management.